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Terms & Conditions

Allergy information and ingredients

Our products are gluten-free and suitable for those with Coeliac Disease.

We make a concerted effort to stock gluten free beer and foods that are nutrious and tasty, all our items taste so good you would not know they are gluten-free.

The product information on this site has been provided by the manufacturers and the product packaging. However, customers are advised to check the packaging information to satisfy themsleves that the items are suitable.

If in any doubt please email or phone 02034880002 and we will contact the manufacturer / supplier directly on your behalf. We try our very best to state all the allergens in item description, listing dairy free, wheat free as well as vegetarian and organic, however we at the Gluten-Free Shop cannnot be held responsible for any errors or omissions on product listings as manufacturers may change ingredients without prior notice.

Age Restriction

In accordance with the Licensing Acts, it is an offence for any person under 18 to buy or attempt to buy intoxicating drinks. We will only sell beer to anyone who is 18 years of age or over, as the law requires. By placing an order for beer you are confirming that you are 18 or over. If you are making a beer purchase as a gift then the recipient must also be over 18 years old. Please note that we run age verification software on our site in accordance with licencing laws and require all orders that are placed for alcohol to be made by registered customers only. UK Mail’s drivers are made aware when they are delivering age restricted products and will always require a signature on delivery by an adult – any person suspected to be under 18 will be asked for identification before the parcel can be left with them, failure to provide sufficient identification will result in the parcel being retained and sent back to us.

Environmental packaging

We endeavour to reuse packaging wherever possible to minimise waste. This means that your order may be dispatched in reused/recycled packaging obtained from local supermarkets and suppliers. We are currently trying to source a compostable airfill wrap for fragile goods, however due to the contents being mainly fluids this is becoming difficult, as one small breakage will damage the entire contents, also many of the alternatives also contain wheat!

Gift Vouchers

All gift vouchers are issued and expire on the set out dates on the received items.  It is at the managements discretion whether to extend any date on a voucher issued, no exceptions will be made if specific products are out of stock as is the nature of seasonal items for example.  The management reserves the right to cancel any issued vouchers in the event of the company closing.

Use of Customer Data

Description of processing

The following is a broad description of the way our organisation/data controller processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices our organisation has provided or contact us to ask about your personal circumstances.

Reasons/purposes for processing information

We process personal information to enable us to sell our goods to our customers; to maintain our own accounts and records; to promote and advertise our services; and ensure that age restricted products are not being sold to under age persons.

Type/classes of information processed

We process information relating to the above reasons/purposes.

This information may include:

personal details

We process personal information about:


Who the information may be shared with

We sometimes need to share the personal information we process with the individual themself and also with other organisations such as the local licensing authority or police. We may also share information with credit reference agencies. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA).

Details of the above can be obtained by writing to:

Gluten-Free Products Limited
Access MBX 104,
Units A&B STation Yard,
Coombe Road, Kingston,

Gluten-Free Shop is a trading name of Gluten-Free Products LImited, registered company number 09913263.

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